Question
cognizant
IN
Last activity: 2 Aug 2024 16:13 EDT
Gen AI call summary supported in Azure Cloud?
As part of Pega Academy CS Framework course, it is mentioned explicitly that "Pega Gen AI is a cloud only feature".
Does it mean that if customer is on Azure Cloud with Pega 24.1 installed, they cannot use this feature or its not supported? Please confirm.
Accepted Solution
Updated: 2 Aug 2024 16:13 EDT
Pegasystems Inc.
GB
Pega GenAI capabilities are available exclusively for Pega Cloud clients with active subscriptions. For client-managed cloud and on-premises clients, including those on Azure Cloud, they can connect to Pega Cloud using Pega PremBridge to use Pega GenAI services. Therefore, if a customer is on Azure Cloud with Pega 24.1 installed, they can use Pega GenAI by connecting to Pega Cloud through Pega PremBridge
Please confirm if the below help answer your question:
connecting on premise server with pega gen ai