Question
Tech Mahindra
IN
Last activity: 12 Dec 2018 16:15 EST
GDPR implementation
how to implement GDPR? Is it applicable for base pega?
***Edited by Moderator Marissa to update SR Details***
Pegasystems Inc.
IN
Hi,
For Managing customer data for the regulatory compliance with GDPR, Pega has provided some steps through which you can run an activity
- that retrieves all data about customer from Pega applications.
- that removes all data about customer from Pega applications.
The following Pega - PDN articles describe how you can comply with these regulations and retrieve or erase the data of your customers, if required.
Tech Mahindra
IN
Thanks for the information. I could see few activities that queries Pega marketing/customer related tables. In our scenario, we dont use any marketing/customer tables. My question is, Can GDPR be implemented for Base Pega? If it is possible, can you please suggest an approach to do that?
Pegasystems Inc.
IN
Hi,
GDPR can be implemented for casetypes to either Pega Customer Service Case Management, or Pega Platform environments. Please see below link which has full information :
https://community1.pega.com/exchange/components/pega-gdpr-accelerator