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Question

 wang feng (wangf761)
accenture

accenture
CN
wangf761 Member since 2019 3 posts
accenture
Posted: Jan 6, 2021
Last activity: Jan 8, 2021
Posted: 6 Jan 2021 23:20 EST
Last activity: 8 Jan 2021 4:31 EST
Closed
Solved

flow action - post processing activity 504 getway timeout.

In the post processing activity has only one step to wait 60s. After the flow action runned, in the section 504 getway timeout is showed. can i set timeout time?

***Edited by Moderator: Pooja Gadige to change category from General to Product, add platform capability tag, add product details tag***
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Pega Platform
Case Management

Posted: 3 years ago
Posted: 7 Jan 2021 3:54 EST
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Hello, 

What platform version is it? Can you use a Wait shape on your flow instead of doing it within an activity? Or set an SLA on an assignment to ResumeFlow at the right time with the agent.

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Posted: 3 years ago
Updated: 3 years ago
Posted: 7 Jan 2021 5:19 EST
Updated: 7 Jan 2021 5:23 EST
wang feng (wangf761)
accenture

accenture
CN

Hello

Pega Version is 7.4.0  I can't modify flow. It's just tested with Wait. According to the current business, in post-processing, the time will be more than 60 seconds, and 504 errors will be reported.

Curiously, there will be no timeout on the development environment and a timeout error on the test environment.

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