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Question

 Madhumi Munasinghe (Madhumi Munasinghe)
EY GDS
Senior Software Engineer
EY GDS
LK
Madhumi Munasinghe Member since 2020 13 posts
EY GDS
Posted: Dec 12, 2022
Last activity: Dec 13, 2022
Posted: 12 Dec 2022 8:57 EST
Last activity: 13 Dec 2022 0:58 EST
Closed

Fetching the required property values from current active thread in Clipboard when there're multiple threads.

I'm facing some issue with visibility condition on case Refresh.

Initially the clipboard will have only the Case thread and Standard thread. But once the case is refreshed another new thread(ACFF_01) will be added to the Clipboard.

So the property values required for my visibility condition will be available there in ACFF_01 thread and not in the case thread. But the UI fetches values from the case thread.

Since there're no property values in the case thread, I'm not able to set the visibility properly.


***Edited by Moderator Marije to change type from General to Product***
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Pega Platform
User Experience
Case Management
Dev/Designer Studio

Posted: 1 year ago
Posted: 13 Dec 2022 0:58 EST
Srinidhi Mrithyunjayan (mrits1)
PEGA
Lead System Architect
Pegasystems Inc.
IN

@Madhumi Munasinghe Hi,

 

Can you please Check if the below links are helpful?

https://support.pega.com/discussion/case-type-harness-behaviours-theme-cosmos

https://support.pega.com/discussion/how-update-summary-panel-cosmos-ui-inside-case-flow-action

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