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Question

 Nick Montemayor (NickM591)
Contra Costa County

Contra Costa County
US
NickM591 Member since 2017 25 posts
Contra Costa County
Posted: Jul 16, 2020
Last activity: Aug 7, 2023
Posted: 16 Jul 2020 15:37 EDT
Last activity: 7 Aug 2023 10:35 EDT
Closed

A fatal application error has occured after migrating to Pega Robotic 19.1.49

We've upgraded from Pega  Studio and Runtime from 19.1.23 to 19.1.49.  When we ran Pega Robotic runtime we a fatal error.  Attached is the screen shot.

Please advise.

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Robotic Process Automation
Updates
Government
Robotics System Architect

Posted: 4 years ago
Posted: 16 Jul 2020 19:28 EDT
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

This appears like a corruption with the credentials stored by the ASO Manager. I imagine deleting ASO.db in %AppData%\Pegasystems would solve the issue. I would suggest though that you open a support case. This sounds familiar and perhaps they have knowledge of how to resolve it without deleting the credentials (if that is indeed the issue).

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