Question
Publicis Sapient
Publicis Sapient
IN
Publicis Sapient
Posted: Apr 25, 2024
Last activity: Apr 29, 2024
Last activity: 29 Apr 2024 1:08 EDT
External Authentication Checkbox
For some operators, use external authentication checkbox getting unchecked automatically on the operator id form post upgrade to cloud. Due to which the operators are not able to login. Any suggestions on this?
***Edited by Moderator Rupashree S. to add Capability tags***
Posted: 7 months ago
TSPi
TSPi
IN
@DishankV1543 write a standalone activity in Data-Admin-Operator and check the property to true after upgrade.
Posted: 7 months ago
Publicis Sapient
Publicis Sapient
IN
@Satish KSThanks for the response but we are looking for the root cause why this is happening for only some operator ids. We want to make sure that no user base is affected post upgrade in production.
Posted: 6 months ago
JPMC
JPMC
IN
@DishankV1543 Does the model operator which is used to create these operators have the checkbox as enabled?
Posted: 6 months ago
Publicis Sapient
Publicis Sapient
IN
@BhanuPrakash_G Yes, the model operator has the checkbox as enabled