Currently we are using Email listener and Email service along with Email channel with Natural language processing to categorize the incoming email and call external system API to send the categorization results performed by the Email Channel , now our client is asking instead of Pega calling external API to if we can develop a service to provide the categorization results . so we are trying to explore ways to expose the service email .
one way is to a develop a REST api with input parameters same as the service email and attachment parameters and call the same activity which service email calls .
Posted: 4 years ago
Posted: 16 Jul 2019 2:33 EDT
Adithya Acharya (Adithya_Acharya)