Question
PEGA
Pegasystems Inc.
IN
PEGA
Posted: Oct 11, 2023
Last activity: Feb 2, 2024
Last activity: 2 Feb 2024 7:00 EST
Solved
Error in UX tab in Case Type Menu
Hi,
I cannot open the UX tab in the case designer either from Dev studio or App studio.
Below is the error message I'm getting;
- Error in UI Authoring Call to fetch authoring records failed: AxiosError: Request failed with status code 500
Please provide if anyone has any thoughts/solutions on this.
Thanks in advance!
***Edited by Moderator Rupashree to add Capability tags***
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Accepted Solution
Posted: 10 months ago
Updated: 10 months ago
Updated: 2 Feb 2024 7:00 EST
Evonsys
Evonsys
IN
Hi @Neeharika_Madduri ,
Based on the error it seems that you are using Pega Constellation. Could you please check if the below DSS has the values that point your application to the Constellation Server :
ConstellationSvcURL
ConstellationPegaStaticURL
If the app is running on Pega Cloud you can reach out to the Pega Could team for the DSS settings.
Posted: 10 months ago
PEGA
Pegasystems Inc.
IN
@TusharBanerjee Thanks for the reply, the cause for that error is the same one you mentioned and I have updated the DSS as well.