Question
Vodafone
IN
Last activity: 2 Jul 2019 14:09 EDT
Error observed during campaign launch
Hi Team,
We observed below error in production during campaign run though the ProgramRun(PR-XX) is completed successfully.
Error : Database-LockFailure-LockLost
When we checked in queue management , found the attached queue info.
I could see the agent Pega-ProCom:ServiceLevelEvents is causing the issue. But could not correlate campaign run with Servicelevel agents.
Please suggest what could be wrong here?