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Question

 Kunal Kiran Nandi (KunalKiranN8113)
Accenture Services India Pvt Ltd
IT Operation Specialist
Accenture Services India Pvt Ltd
IN
KunalKiranN8113 Member since 2015 3 posts
Accenture Services India Pvt Ltd
Posted: May 26, 2017
Last activity: Sep 29, 2017
Posted: 26 May 2017 7:20 EDT
Last activity: 29 Sep 2017 13:10 EDT
Closed

Error getting running NODE_ENV=production node app for Pega Chat 7.2.2.1

Please find the error details :

Validation was successful.
initializing db config
initializing server config
module.js:472
throw err;
^

Error: Cannot find module 'kareem'
at Function.Module._resolveFilename (module.js:470:15)
at Function.Module._load (module.js:418:25)
at Module.require (module.js:498:17)
at require (internal/module.js:20:19)
at Object.<anonymous> (/data02/pegachat722/server/node_modules/mongoose/lib/schema.js:10:14)
at Module._compile (module.js:571:32)
at Object.Module._extensions..js (module.js:580:10)
at Module.load (module.js:488:32)
at tryModuleLoad (module.js:447:12)
at Function.Module._load (module.js:439:3)
at Module.require (module.js:498:17)
at require (internal/module.js:20:19)
at Object.<anonymous> (/data02/pegachat722/server/node_modules/mongoose/lib/index.js:7:14)
at Module._compile (module.js:571:32)
at Object.Module._extensions..js (module.js:580:10)
at Module.load (module.js:488:32)

If anyone faced this issue. Please help with the right solution.

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Pega Customer Service
Installation and Deployment

  • Yogesh Venkatesh Reddy Neelapu
Posted: 7 years ago
Updated: 7 years ago
Posted: 1 Jun 2017 15:04 EDT
Updated: 1 Jun 2017 15:03 EDT
Keith Whitehouse (Keith_W6)
PEGA
Fellow, Technical Support, Customer Service
Pegasystems Inc.
US

From a quick look at the error I am not able to direct you to a specific area to look into. I would need to see the config files and any addt log snippets.  The best bet would be to enter an SR with pega support and work this via that channel.

 

Thank you

 

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Posted: 7 years ago
Posted: 1 Jun 2017 15:30 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

If you end up opening an SR per Keith's suggestion, please reply here with the SR number so that we can connect the SR with this post and update it to help others in the future who may have the same question.

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Posted: 7 years ago
Posted: 29 Sep 2017 13:10 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US
Hello!
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s available on the top right pane of this page.
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Hello!
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s available on the top right pane of this page. Once created, please reply back here with the URL of the new post.
 
We have also sent you a private message opening up a communication channel in case you have any further questions.
 
Thanks,

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