Question

AdeptView
IN
Last activity: 25 Mar 2025 3:53 EDT
Error 401 in pega logs, When Published Custom-DX-Component in 23 version
Hi,
I’m encountering the following error After published a template-custom-component:
Error Code: 401 Message: Could not authenticate this request.
The component is showing up in the ruleset, but it's not appearing in the view/edit mode. When I tried to publish with the same configuration on other Pega cloud Instances in 24 version, it works fine. We have also checked the server firewall restrictions, cleared caches and API's whitelisting but the issue persists. Has anyone faced this issue before or have any insights on how to resolve it? Any help would be greatly appreciated.
Thanks