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Question

 Nagaraju Bollam (NagarajuB0579)
Capgemini

Capgemini
NL
NagarajuB0579 Member since 2014 15 posts
Capgemini
Posted: Nov 9, 2018
Last activity: Nov 16, 2018
Posted: 9 Nov 2018 1:23 EST
Last activity: 16 Nov 2018 16:43 EST
Closed

Enter key action not working onkeypress, able to capture other keys except special keys

HI All,

We recently upgraded our application from PEGA 6.x to PEGA 7.2.2. We have a search section customized based on findworkbyID gadget(HTML rule) and on pressing enter key, the search should be performed.

I tried to capture the event onkeypress and able to see the keys pressed except special keys(includes ENTER key). I suspect that action events for special keys were suppressed in some java script. Could you please help on how to enable this.

Thanks,

Nagaraju

***Edited by Moderator Marissa to update SR Details***

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User Experience
Support Case Exists

Posted: 6 years ago
Posted: 12 Nov 2018 6:54 EST
Bhavana Bathala (bathb)
PEGA
Principal Technical Support Engineer
Pegasystems Inc.
US

Hi ,

Could you please check the behavior by configuring Any Key (keyboard event)  

.If it is not picking up that , 

Click on F12 and go to console tab and check if there are any errors . 

 

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