Question


Blue Cross and Blue Shield of Minnesota
US
Last activity: 29 Sep 2019 21:43 EDT
Empty space on Pega portal
I used AGMManager7 (Pega 8.1.4) OTB harness to make a copy of our own Harness and customize it.
Now, when I try to display a table with multiple columns on a work object, the screen pushes away few of the columns on the right and it leaves a lot of unnecessary empty space on left side of the work object.
Navigation and Recents occupy some space on left followed by a lot of unnecessary empty space and then the Work Object with useful information that is pushed of the screen on rightside. And then there is a scroll bar on bottom of screen to see the useful information that has been pushed of the screen.
Not sure where to control this configuration. Not sure why is there empty space.
I can provide screenshots if required. Thanks!
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Pegasystems Inc.
IN
Hi Srikanth,
Please add the below css snippet in UserWorkForm rule (or your stylesheets) and check the use case.
<style>
.screen-layout-region-main-middle{
left:0px !important;
}
</style>
Hope this helps.
Regards,
Mounika


Blue Cross and Blue Shield of Minnesota
US
It is hiding the navigation pane.
I want to keep the Navigation pane as it is... and I want to get rid of empty space between the navigation pane and the case that is opened.
Please see attached screenshot.


Pegasystems Inc.
IN
Then could you please inspect the DOM (style attributes in Developer toolbar -F12) to see what div and attribute the space is for. KIndly share the screenshots of the DOM too


Blue Cross and Blue Shield of Minnesota
US
Found the setting in py-enduser71-workarea-overrides Text File.
Thanks!


Pegasystems Inc.
US
Please share with the Problematic code which was causing the issue. We generally do not face with the OOTB files, are you sure there were no customizations made on this.


Blue Cross and Blue Shield of Minnesota
US
No customizations.
And I'm not sure if it can be called a problem but I was able to "fix" it my disabling 'max-width'. please see attached.
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Mike Lawrence


Optum
IN
Was this a browser specific issue? If not, then it is possible that this max-width attribute might have been getting added from either the skin or through custom CSS.


Pegasystems Inc.
US
It seems like somewhere in the DOM, margin-left/padding attributes are getting added. Can you please use developer's tools to find out where this is coming up.


Pegasystems Inc.
IN
HI ,
If you are not able to get it , rasie an SR from there an excat analysis can be done based on DOM .


Pegasystems Inc.
US
When you raise an SR, @srikanthv8893 please let us know the SR ID so that the Moderation Team can track it for you?