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Question

 Ander van Poppel (Ander van Poppel)
Bpm Company
Lead Business Architect
Bpm Company
NL
Ander van Poppel Member since 2021 1 post
Bpm Company
Posted: Feb 3, 2023
Last activity: Feb 3, 2023
Posted: 3 Feb 2023 2:48 EST
Last activity: 3 Feb 2023 4:38 EST
Closed

Embed word doc in a mail

Dear All,

Generate a word docuement works great in Pega smart shape Generate Document.

How do I embed the content into an email body - so not as attachment?

Kind regards, Ander

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Platform 8.7.4
Case Management
Email
Business Architect

Posted: 1 year ago
Posted: 3 Feb 2023 4:38 EST
Aruldevan Thangappan T (ArulDevan)
NCS Pte. Ltd
Aruldevan Thangappan T
NCS Pte. Ltd
SG

Hi @Anderv47: When you use the generate document smart shape in the flow, the file will be available as a attachment in the case. Once you have the file as attachment in the case, then you can use send email smart shape where you will have option to add attachments.

You can also refer below 

https://community.pega.com/sites/default/files/help_v718/procomhelpmain.htm#howto/howto2/howtosendemailwithattachments.htm

https://support.pega.com/discussion/send-email-attachments-process-flow

Thanks.

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