Posted: 2 Jun 2021 4:17 EDT Last activity: 29 Jun 2021 23:16 EDT
Email Listener - Global resource setting(GRS) is not working for forward unprocessed messages
I am working in Pega version 7.4, and trying to use GRS (=PageName.PropertyName) for the field Forwarding email address for unprocessed emails email listener. But it doesn't seem to be working.
In Pega 7.4 help it says, this field supports GRS. But it doesn't.
Also, in this link https://community.pega.com/knowledgebase/articles/data-management-and-integration/85/fields-support-global-resource-settings-syntax for email listener, the field "Forwarding email address for unprocessed emails" is not mentioned.
I need to forward unprocessed messages/emails to multiple email ids. Is there any way we can achieve this? since the GRS is not being supported in Email listener.
***Edited by Moderator: Pooja Gadige to change content format from Discussion to Question, add platform capability tag***