Question
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![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Coforge
AU
Last activity: 31 May 2021 9:06 EDT
Download or view attachment from Collaboration center
Hi All,
When I try to view attachment from the community post. The page is re-directing to My Pega portal and nothing comes up there. I used to view/download the files from the posts earlier from the old portal. Is it an access issue.
https://collaborate.pega.com/question/can-consider-challenge-too
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Updated: 14 Jun 2021 7:38 EDT
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![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Pegasystems Inc.
IN
Even I am facing the same issue, not able t download attachments. I think it might be a recent bug from the Collaboration center and I was able to download attachments before.
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Pegasystems Inc.
IN
Hi,
I am able to download the attachment from the PDN link mentioned.
Could you please verify again.
Thank You,
Updated: 14 Jun 2021 7:38 EDT
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Pegasystems Inc.
IN
I am able to download now, seems like the issue is fixed.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2023-07/f7f35052-5e7d-4ed9-ada9-87594f1d3c63.png?itok=bz3Ms_gZ)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2023-07/f7f35052-5e7d-4ed9-ada9-87594f1d3c63.png?itok=bz3Ms_gZ)
Pegasystems Inc.
US
Hey everyone!
Thanks for reporting this! We didn't do any updates to the site today so not sure why you were unable to download attachments.
Do let me know by replying on this thread if it happens again.
Thanks!
Marissa | Senior Moderator | Pega Collaboration Center
Updated: 14 Jun 2021 7:38 EDT
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Pegasystems Inc.
IN
Facing the same issue again now. Could you please help me with this.
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Pegasystems Inc.
IN
For me it works fine.
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Pegasystems Inc.
IN
Hi,
Again facing the same while trying to download/view the PNG file associated with the below link.
https://collaborate.pega.com/question/pega-server-connectivity-issue
Thank You,
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Coforge
AU
Hi Marissa
It is still happening again.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689987000/ba22b261-9fa5-4a5b-9c81-2ace503fd8e0.jpg?itok=VsiQPSsD)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689987000/ba22b261-9fa5-4a5b-9c81-2ace503fd8e0.jpg?itok=VsiQPSsD)
SSA
US
I am also facing the same issue
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689987000/ba22b261-9fa5-4a5b-9c81-2ace503fd8e0.jpg?itok=VsiQPSsD)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689987000/ba22b261-9fa5-4a5b-9c81-2ace503fd8e0.jpg?itok=VsiQPSsD)
SSA
US
Is this setting a user-specific global setting? I can not download or view attached images or files, taking me to the my pega.