Question
LTIMindtree Limited
GB
Last activity: 5 Jun 2024 7:58 EDT
Does the Pega Healthcare stack include a patient portal feature within any of its frameworks?
If there is any patient portal provided under any of the framework of Pega Health Care stack?
Accepted Solution
Updated: 6 Jun 2024 3:25 EDT
Pegasystems Inc.
US
@NileshKumarSaha Latest version of all Pega applications is 24.1 - and Customer Service for Healthcare and Pega Care Management both include both Traditional UI and Constellation versions
Updated: 5 Jun 2024 2:45 EDT
Aaseya
IN
Hi @SalilHC , We are implementing a solution using Pega care management framework . we are trying to build a Patient portal around it . We would like to know if there is any ootb portal already present in any of the Pega Health care framework stack .
Updated: 5 Jun 2024 6:59 EDT
Pegasystems Inc.
GB
@NileshKumarSaha did you go through the available documentation?
Pega Care Management Implementation Guide | Pega
Pega Customer Service for Healthcare provides a patient portal. This portal enables healthcare organizations to manage medical appointments, remind patients of their appointments, and assist patients who are having difficulty with their medical expenses.
Healthcare Capabilities (CS 24.1)
Customer Service 8.8 Healthcare application
@haniw @AdamGross @PaulStepney is this a question you could answer?
Pegasystems Inc.
US
Thanks to Pega's center-out approach, Pega cases can be implemented throughout self-service, agent-assisted, and digital messaging channels. DX APIs and other tools enable Pega cases to be included in self-service portals. Our clients embed Pega into their portals. We do not provide the portal infrastructure itself
Accepted Solution
Updated: 6 Jun 2024 3:25 EDT
Pegasystems Inc.
US
@NileshKumarSaha Latest version of all Pega applications is 24.1 - and Customer Service for Healthcare and Pega Care Management both include both Traditional UI and Constellation versions
Aaseya
IN
@AdamGrossThanks for the confirmation.