Document describing CSHC data model
Hello.
I'm looking for a "as complete as possible" document detailing and explaining the CSHC data model, with all the OOTB data object defined there, their relationships and the data pages defined using these data objects.
Is there any?
I tried the CSHC Implementation Guide and the CSHC Installation Guide but did not come up with what I am looking for.
Curious if there are any spreadsheets similar to what was done for CELS: https://pdn.pega.com/community/product-support/question/document-describing-lsifcels-data-model
Thanks
Pegasystems Inc.
US
Hi Kyle,
All CSHC related documents are published in below link place.
https://collaborate.pega.com/question/pega-customer-service-healthcare-sample-data-upload-error
If you cannot find what you need in these published documents, then I would say that the information you want is not available for now.
Have you looked into customization guide?
If you know your use case and have some specific questions regarding to the CS/CSHC data model, you can post here. SMEs from CS and CSHC framework teams may be able to answer them.
Thanks,
Susan