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Question

 Scott Taylor (ScottT32)
Unum

Unum
US
ScottT32 Member since 2016 14 posts
Unum
Posted: Feb 23, 2017
Last activity: Jun 1, 2017
Posted: 23 Feb 2017 10:11 EST
Last activity: 1 Jun 2017 16:41 EDT
Closed
Solved

Desktop Icons shifting too far right when Agile Desktop displays?

We have encountered an issue that when a User launches the Agile Desktop, their Desktop Icons are shifting to the right, not only once but twice as they normally do for other users. User is running Windows 7. We have other users that have not experienced this issue, so not sure why this one is. Any ideas as to the root cause..? Thanks!

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Robotic Process Automation

Posted: 7 years ago
Posted: 27 Feb 2017 11:04 EST
Zach Thomas (thomz)
PEGA
Software Engineer, Robotics Engine
Pegasystems Inc.
US

Scott,

There hasn't been any reports of such behavior from our customers using Agile Dekstop.

This sounds like a defective bug with the user's environment and Agile Desktop docking function. I would ask that you create an SR to further investigate this matter to figure out what is causing this behavior.

Below is a link for you to create an SR 

https://www.pega.com/services/support

Thanks,

--Zach

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