Question
Thryve Digital Health LLP
IN
Last activity: 30 Apr 2024 8:14 EDT
Deploy the Portal Channel in Pega Platform 8.8.2
I have created a Portal Channel in my Dev region in Pega Platform 8.8.2
It created a Portal, Harness, Section rule.
I have added these 3 rules in my Product and deployed to my Test environment.
However, when I go the Channels and Interfaces screen in Test environment - do not see the Channel I created
How to get the Channel to be available in Test environment?
Accepted Solution
Pegasystems Inc.
GB
@HariKumarMP I see that you logged INC-B15487 which was resolved with the following explanation:
Explanation description:
- We identified that portals are not reflecting inside the Channels and Portals. However, the harnesses related to that application is available in the list.
- To investigate that, we found that portals are not added inside the Access Group for the particular operator.
- Once we added them, we were able to see the portals as expected.
Updated: 30 Apr 2024 8:13 EDT
Pegasystems Inc.
GB
@HariKumarMPWhen you deploy a Portal Channel from a Dev environment to a Test environment, the associated rules (Portal, Harness, Section) should be included in the Product rule for deployment. However, simply deploying these rules does not automatically make the Channel available in the Test environment. You need to ensure that the Channel is properly configured in the Test environment. This includes checking the application settings, access groups, and other configurations that might affect the visibility and availability of the Channel. If the Channel is still not visible, it might be due to some specific settings or restrictions in your Test environment.
If you decide to log a support issue via the MSP, please provide the INC ID in a reply here so that we can help track it.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
How to create web channel interfaces
What is "Channel Interface" in App Studio?
How to mark sections for use when configuring web channels
@HariKumarMPWhen you deploy a Portal Channel from a Dev environment to a Test environment, the associated rules (Portal, Harness, Section) should be included in the Product rule for deployment. However, simply deploying these rules does not automatically make the Channel available in the Test environment. You need to ensure that the Channel is properly configured in the Test environment. This includes checking the application settings, access groups, and other configurations that might affect the visibility and availability of the Channel. If the Channel is still not visible, it might be due to some specific settings or restrictions in your Test environment.
If you decide to log a support issue via the MSP, please provide the INC ID in a reply here so that we can help track it.
⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references.
How to create web channel interfaces
What is "Channel Interface" in App Studio?
How to mark sections for use when configuring web channels
Accepted Solution
Pegasystems Inc.
GB
@HariKumarMP I see that you logged INC-B15487 which was resolved with the following explanation:
Explanation description:
- We identified that portals are not reflecting inside the Channels and Portals. However, the harnesses related to that application is available in the list.
- To investigate that, we found that portals are not added inside the Access Group for the particular operator.
- Once we added them, we were able to see the portals as expected.