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 Shashank Lohiya (ShashankL2375) Cognizant
Cognizant
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ShashankL2375 Member since 2017 2 posts
Cognizant
Posted: May 22, 2017
Last activity: June 9, 2017
Posted: 22 May 2017 2:21 EDT
Last activity: 9 Jun 2017 4:45 EDT
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Delete the TGB

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Hi,

By mistake i have deleted the TGB(by Login to Administrator->Click on Designer Studio -> System -> Refactor -> Classes and then deleted all the TGB classes) , Now I am not able to login to the [email protected], Is there any way to login.

Thanks.

***Edited by moderator, Maryrita: Moved from Applications to Product Support Community***

***Updated by moderator: Lochan to add Categories***

Dev/Designer Studio System Administration
Posted: 5 years ago
Posted: 23 May 2017 6:13 EDT
Ajay Rangarh (AjayRangarh) Senior Technical Solutions Engineer
Pegasystems Inc.
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Hi Shashank,

You can try using  Rule-.RecoverHistory activity . You will need to pass the history handle of the deleted class to the activity before running it.
Posted: 5 years ago
Posted: 25 May 2017 7:32 EDT
Madhuri Koravadi Srinidhi (MadhuriKS) Coforge Madhuri Koravadi Srinidhi
Coforge
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Hi Kapil,

Have you taken a backup of the db, before performing the delete? Restoring the backup should help.

Thanks,

Madhuri
Posted: 5 years ago
Posted: 27 May 2017 8:47 EDT
Madhuri Koravadi Srinidhi (MadhuriKS) Coforge Madhuri Koravadi Srinidhi
Coforge
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Hi Kapil,

Apologies, my miss. The wizard creates a backup of the deleted class in the ServiceExport directory. The file is named with
the class name and with “_DELETE” appended and can be imported using the import tool. Can you please try the same?

Regards,

Madhuri
Posted: 5 years ago
Posted: 27 May 2017 8:48 EDT
Madhuri Koravadi Srinidhi (MadhuriKS) Coforge Madhuri Koravadi Srinidhi
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If you are using tomcat, you would find it at the location: C:\Tomcat722\temp\StaticContent\global\ServiceExport

Please let me know if this was of help.

Regards,

Madhuri
Posted: 5 years ago
Posted: 30 May 2017 2:46 EDT
Kapil Jar (KapilJ91) Infosys
Infosys
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Hi Madhuri,

I am not using the tomcat, I am doing all these thing on the pega cloud which is provided in the PDN.

 
Posted: 5 years ago
Posted: 9 Jun 2017 4:45 EDT
Madhuri Koravadi Srinidhi (MadhuriKS) Coforge Madhuri Koravadi Srinidhi
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Hi Kapil,

In that case, you will have to follow up with the Pega cloud team to get the deleted class back. If you are doing this for a course, you should have to re-download the system and re-do the exercises, or check with the pega academy team.

Regards,

Madhuri

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