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Question

 Mridul Chatterjee (chatm1)
PEGA
Lead Decisioning Architect
Pegasystems Inc.
GB
chatm1 Member since 2022 4 posts
PEGA
Posted: Dec 28, 2016
Last activity: Dec 29, 2016
Posted: 28 Dec 2016 6:55 EST
Last activity: 29 Dec 2016 0:58 EST
Closed

Dashboard to display Live day to day performance metrics

Our client wants a LIVE Dashboard to monitor day to day performance metrics and issues like below, 
1) Average time to handle a SOAP call 
2) Average concurrent users 
3) Average number of SOAP calls per sec 
4) Idle time to complete each type of process 
5) Any error/connectivity issue with other system - notification to process owner in that case 
6) Any error within system - notification to process owner in that case 

Is there any available OTB Pega feature/tool which will support the requirements and that can be integrated with our current version 7.1.7? please mention if it supports all requirements or partially

Regards,
Mridul

***Updated by moderator: Lochan to update Categories; add SR Exists group tag***

 

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