Question

Suncorp
Suncorp
AU
Suncorp
Posted: Mar 18, 2025
Last activity: Mar 18, 2025
Last activity: 18 Mar 2025 0:28 EDT
Customer Journey Workflow is not working as desired
Hi Team,
CXM team try to build Customer Journeys, however, there are few tasks not working as desired, please see the details below:
1. As a Team lead, can't access assign peer review tasks.
2. On behavioral entry criteria, can't see the all the options like "Customer [outcome] on [Issue][Group][Action] in [Juorney][Stage] on [Direction][Channel] in the last [days] days."