Question

Suncorp
Suncorp
AU
Suncorp
Posted: 2 days 4 hours ago
Last activity: 2 days 4 hours ago
Last activity: 18 Mar 2025 0:28 EDT
Customer Journey Workflow is not working as desired
Hi Team,
CXM team try to build Customer Journeys, however, there are few tasks not working as desired, please see the details below:
1. As a Team lead, can't access assign peer review tasks.
2. On behavioral entry criteria, can't see the all the options like "Customer [outcome] on [Issue][Group][Action] in [Juorney][Stage] on [Direction][Channel] in the last [days] days."