Custom html section is not loading on section refresh

Question

Phaneendra_Reddy

Member since 2016

Infosys Ltd

Posted: Mar 28, 2019

Last activity: Mar 29, 2019

Posted: 28 Mar 2019 19:47 EDT
Last activity: 29 Mar 2019 5:53 EDT

Closed

Custom html section is not loading on section refresh.

On section refresh, only the custom html section is failing to load. Error we are getting is Failing to find instance

To see attachments, please log in.

Posted: 6 years ago

Posted: 29 Mar 2019 4:54 EDT

MarcLasserre_GCS

PEGA

replied to Phaneendra_Reddy

Hello,

This isn't an auto-generated custom SECTION ?

Can you share the HTML with us.

To see attachments, please log in.

Posted: 6 years ago

Posted: 29 Mar 2019 5:53 EDT

Rachit_Agarwal

PEGA

replied to Phaneendra_Reddy

Check the error in the tracer, PEGARULES file, and console. This should give us some idea as to where it is getting failed.

To see attachments, please log in.