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Question

 Aditya Chougule (AdityaC8)
Bits In Glass
Software Developer
Bits In Glass
IN
AdityaC8 Member since 2021 10 posts
Bits In Glass
Posted: Oct 29, 2021
Last activity: Nov 2, 2021
Posted: 29 Oct 2021 2:59 EDT
Last activity: 2 Nov 2021 3:58 EDT
Closed

CSV file generation

Hello,

We are exporting all case data periodically into a CSV file and we drop this CSV file into a shared location using connect file.

So, We have multiple comment fields in case life cycle. whenever user clicks on "Enter Button" in that comment

field it is considering as new entry in CSV file.

Please, help me to resolve this issue.

 

Thanks,

Aditya Chougule.

Highlighted comment field in this image.

***Edited by Moderator: Pooja Gadige to add capability tags***
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Case Management
Data Integration

Posted: 3 years ago
Posted: 29 Oct 2021 6:23 EDT
Divya Munigela (DivyaM73)
Coforge Limited (Erstwhile Incessant)
Technology Specialist
Coforge Limited (Erstwhile Incessant)
IN

@AdityaC8

Can you brief the steps you followed in generating the CSV file?

I think the OOTB approach of using "pxConvertResultsToCSV" activity to generate the CSV file it should not give such results.

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Posted: 3 years ago
Posted: 2 Nov 2021 0:46 EDT
Aditya Chougule (AdityaC8)
Bits In Glass
Software Developer
Bits In Glass
IN

@Yarragunta Naveen   @DivyaM73 

Thanks for your response. Divya we are trying with some other method rather than OOTB functionality.

And it is already in SIT env. 

 

@Yarragunta Naveen  Can you please provide syntax for this?

 

Regards,

Aditya Chougule.

 

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