Question
TSYS
US
Last activity: 5 Sep 2018 11:00 EDT
CPM - How to call an activity in the 'OpenPortal' thread context from InterationThread
In the CPM implementation, we have 'OpenPortal' thread which loads Thumbnail and Account Switching grid. We have the customer 360 which runs on the Interaction Thread(PS1_THREAD1).
We have a requirement to place a button below wrap "switch to parent account'. Since ' wrap up' is under 'PS1_THREAD1' we are not able to call an activity to meet the requirement.
How to call the activity in the context of 'OpenPortal' while being in 'PS1_THREAD1;.?
Pegasystems Inc.
IN
We have one way like create an Activity with java step
Use the below java method with threadName as param
PRThread InteractionThread = tools.getThread().getRequestor().getThread(threadName);
InteractionWorkPage = InteractionThread.getPage("pyWorkPage");
you can set any value to the property in pyWorkPage using
InteractionWorkPage.putString("property", local.value);
and configure a declareonChange to the property with the Activity that you want to call on the OpenPortal thread.
whenever the value is updated to the pyWorkPage of the threadName context the Activity will run in that context.