Question
Amazon
US
Last activity: 19 Jul 2018 15:53 EDT
Control Not Transferred To Right Automation From IE 11
Hi Guys,
Design:
I have a robotic solution which had two projects in it.
1. A Pega application interrogated as a web application using IE 11.
2. A windows based standalone application. This is the startup project with all the references and other project dependencies added properly.
Problem:
I have configured interaction framework in such a way that if I pass a value from pega screen the interaction activity should start in Pega app and captured in windows app (the interaction is working properly without errors)
The automation runs fine and gets the desired result from windows app when I run it from Robotic Studio. But when I run it through Runtime the control stays back in IE itself.
Note: I had a sendkeys activity on windows app but the Runtime is executing that command on IE 11. Please see the screen shots attached.
Any help on this is really appreciated!!
Thanks & regards,
Prasanna
***Edited by Moderator Marissa to add SR Details***
Accepted Solution
Pegasystems Inc.
IN
Hello!
on reviewing the we see that it is now resolved. An IE browser was interfering with Sendkeys method and a series of solution design changes were implemented to get the sendkeys to function.
Regards,
Pegasystems Inc.
US
It sounds like you are starting the wrong project. Does your StartupProject reference the other, and did you "Manage Imported Projects" to get the child project to load?
Amazon
US
Yes I did all that setting done. and while starting its starting both the applications. Just to let you know, everything works fine if I run it from Robotic Studio.
I am suspecting if something is wrong or compatibility issues with browser?
Thank for the response mate.
Pegasystems Inc.
US
It would not be an issue with the browser if you have confirmed that the activity is being started. Are you saying that the activity is started in one project and then not recognized in the second? If so, I would suggest you open an SR with our support, so that someone can take a look with you at your solution. It sounds like you are missing a step somewhere. If you do open an SR, please post the SR number here for tracking purposes.
The following article will be help you in creating an SR-
My Support Portal explained for Pega Robotic Automation (formerly OpenSpan)
Accepted Solution
Pegasystems Inc.
IN
Hello!
on reviewing the we see that it is now resolved. An IE browser was interfering with Sendkeys method and a series of solution design changes were implemented to get the sendkeys to function.
Regards,