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American Express
US
Posted: June 17, 2018
Last activity: June 19, 2018
Last activity: 19 Jun 2018 16:12 EDT
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Constructing the email application
In Constructing the email application, it looks like we have over-engineered the solution.
It could have been a single case type(with no child cases) with Data Capture(Date to send email) , Corr New , edit and Resolve.
What is the need of creating Email child case again from Email Parent case?