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Question

 Revathi V (RevathiV08)
Virtusa
Revathi V
Virtusa
IN
RevathiV08 Member since 2020 1 post
Virtusa
Posted: Nov 19, 2020
Last activity: Nov 22, 2020
Posted: 19 Nov 2020 9:25 EST
Last activity: 22 Nov 2020 19:34 EST
Closed

Connectors and services

Hi,

Tried getting a page as response from the service application using SOAP connector.

But can't achieve in getting the page list as response from the service application when the connector requests.

Can you please suggest any ideas.

***Edited by Moderator Marissa to update Platform Capability tags****
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Pega Platform 8.3
Case Management
Data Integration
Consumer Services
System Architect

Posted: 4 years ago
Posted: 22 Nov 2020 19:34 EST
Braam Smith (BraamSmithCLSA)
PEGA
Partner Success Tech Lead - APAC
Pegasystems Inc.
AU

@RevathiV6498  

I would recommend starting with trying to access the SOAP connector from Postman or another API testing tool to verify that your understanding of how to invoke the service application is correct. 

Once you have verified in a third-party tool what is needed to get the required result from the service application, then seek to replicate that configuration into Pega. 

Run the Tracer in Pega whilst performing the SOAP call, and if it continutes to fail, open the snapshot of the Step Page on the "Step End" event of the Connect-SOAP call. More details about the error may be written to the response portion of this Connect-SOAP step page. An HTTP code of 401 suggests an authentication issue; HTTP 403 suggests you are authenticating okay but that the user you authenticate with is not authorized to perform the operation.

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