@ShreyaC41 ​​​​​​​By default, columns are displayed in interactions based on the primary field. If you want to add more columns to an interaction, you should check the data model and set the desired fields as primary to have them displayed by default. When creating the fields in the DataType, you will see an option to set a Primary Field. This way, we can customize columns on the drill-down records view in Insights.