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Question

 Rosy Salame (RosyS608)
Salame

Salame
RosyS608 Member since 2015 71 posts
Salame
Posted: Aug 3, 2016
Last activity: Nov 7, 2016
Posted: 3 Aug 2016 10:45 EDT
Last activity: 7 Nov 2016 7:05 EST
Closed

Clipboard is not refreshed after updating values from a REST service

Hello,

I have a REST service that updates values of a matrix object inside Pega.
After calling this service, values inside DB are well updated, but, this is not reflected inside the clipboard. Can you please check as I will be using those values inside another activity that acts as a clone (same structure, same cells of the corrupted matrix).
Any idea ?

Thanks,
Rosy

***Updated by moderator: Lochan to add Category***

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Data Integration

  • Jaghadish Rajagopalan
Posted: 8 years ago
Posted: 7 Nov 2016 5:55 EST
Mariane Ammar (MarianeA)
Murex

Murex
LB

Hello,

I have the same issue. 

Please find below a screenshot of the Service Rest:

I am also attaching a screenshot of the corresponding service package:

Any ideas about why the clipboard is not reflecting the changes sent via the service rest even though the database holds the correct values ?

 

Thank you,

Mariane

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Posted: 8 years ago
Posted: 7 Nov 2016 7:05 EST
Mariane Ammar (MarianeA)
Murex

Murex
LB

Please note that when I close the object and reopen it, then the clipboard holds the correct value.

Is there a way to mimic the behavior of closing/opening the object in order to force the 'refresh' of the clipboard?

Thank you,
Mariane

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