Question
Sunlife
Sunlife
IN
Sunlife
Posted: Feb 5, 2024
Last activity: Feb 19, 2024
Last activity: 19 Feb 2024 8:04 EST
Closed
chrome Browser gets closed/Crashed when bot is triggered
Hi Team,
Greetings,
We are facing and issue were the browser gets closed (Chrome/Edge) when a RDA bot is triggered.
Open a Pega Case and trigger RDA integrated bot, the bot performs the automated steps on the target application(Siebel.exe)
and as it completes the task it returns the response back to Pega,
in opened browser, all the instance of the browser(either Edge or Chrome from where it gets triggered) gets closed/crashed automatically.
***Edited by Moderator Rupashree to add Capability tags***
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Posted: 2 years ago
MOD
Pegasystems Inc.
US
Posted: 2 years ago
MOD
Pegasystems Inc.
GB
@RakeshK16634527 did you log a support ticket for this?
Is the issue resolved?
If so, please provide the INC id here and a reply with the Accepted Solution so that we can close this thread.
@RakeshK16634527 I am fairly certain this is an environmental issue that is best investigated by our support team. I would recommend that you open a support request. If you elect to do so, please reply back here with the incident number and we can update the post with any resolution.