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Question

 Herve Amikem (Hervé)
Knowledge Expert
Herve Amikem
Knowledge Expert
DE
Hervé Member since 2016 6 posts
Knowledge Expert
Posted: Oct 4, 2019
Last activity: Dec 11, 2019
Posted: 4 Oct 2019 9:47 EDT
Last activity: 11 Dec 2019 3:44 EST
Closed

Charts are not loading after update from 8.2.2 to 8.2.4

Hi,

i did an Pega patch update from 8.2.2 to 8.2.4. Now all the charts in the application are no more displaying. In few of them, i just see "Loading Chart. Please wait".

Any suggestion?

Attached you can see a screenshot.

Regards,

Herve

***Edited by Moderator Marissa to update SR Details***

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Support Case Created

Posted: 5 years ago
Posted: 4 Oct 2019 10:29 EDT
Herve Amikem (Hervé)
Knowledge Expert
Herve Amikem
Knowledge Expert
DE

Hi,

I have re-saved the rule in a branch for testing. This is the same issue.

i do not see any entries in the log and the tracer

Attached are the screenshots with the rule configurations. Should i raise a SR?

Regards,

Herve

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