Question
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Accenture
IN
Last activity: 27 Nov 2019 12:38 EST
Chart in report definition does not display even when the data is present.
Chart is not rendered when running a report definition. After running the report definition, the data is displayed in the report; however, the chart is not displayed, but a message showing 'no data to display'.
Has anyone faced similar issue before? Any suggestions on how to fix this?
Thanks,
Sharda
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Pegasystems Inc.
GB
Can you let us know which Pega Platform version you are using, and if possible provide some screen shots of the behavior and configuration of the report and chart?
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Accenture
IN
Its Pega 7.3.1.
This issue is happening in SIT environment but not in development. The Report Definition is configured to display a bar graph chart.
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Pegasystems Inc.
US
Hi Sharda
Can you try to change from a bar graph to a different chart and see if issue persists?
Also, is this a problem only with this report or other reports with chart as well?
Could you please try with an OOTB report with chart and check the behavior?
Thanks
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Accenture
IN
It works when i am changing the chart to pie chart but the requirement is to display the results in bar graph.
I tried running another report with chart display and it has the same issue when run with chart type as column/bar.
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CommonWealth Bank of Australia
IN
Hi,
Are you seeing any errors in the tracer or in logs or on the screen when you are trying to open a report with chart?
Thanks,
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Pegasystems Inc.
US
When you run with the bar chart, is there space for the chart but there is no chart visible? Or is there not even any space allocated for a section containing the chart?
Can you attach a screen shot of the report with the missing bar chart?
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-12/5ab16d62-a9af-4f8d-bc72-a50616a280a3.jpg?h=cc68ce11&itok=4dewzOOs)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-12/5ab16d62-a9af-4f8d-bc72-a50616a280a3.jpg?h=cc68ce11&itok=4dewzOOs)
Pegasystems Inc.
US
Re-iterating my colleague's suggestion -
Can you reproduce the issue with any OOTB report definition? Thank you
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Pegasystems Inc.
US
Can you attach screen shots of the chart configurations for both the bar chart that isn't working and the pie chart that is working?
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-12/5ab16d62-a9af-4f8d-bc72-a50616a280a3.jpg?h=cc68ce11&itok=4dewzOOs)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-12/5ab16d62-a9af-4f8d-bc72-a50616a280a3.jpg?h=cc68ce11&itok=4dewzOOs)
Pegasystems Inc.
US
To isolate the issue, you may try reproducing the issue with Pega OOTB login.