Question

Certification (CPBA) is not showing on verification portal
Hello,
Apurva Singh ( Proprietary information hidden) has completed CPBA 8.8 certification on 26th December 2023, but the Pega VERIFY CERTIFICATION portal is not showing the record, which generally gets reflected almost instantly or max in 1 week time.
Could you please help us identify a possible reason or any resolution?
***Edited by Moderator Rupashree to add Capability tags***