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Question

 Taniya Dutta (TaniyaD3)
TCS

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TaniyaD3 Member since 2014 26 posts
TCS
Posted: Jul 13, 2021
Last activity: Jul 27, 2021
Posted: 13 Jul 2021 5:47 EDT
Last activity: 27 Jul 2021 12:10 EDT
Closed
Solved

Can we send hyperlink as a single word in sms treatment in pega marketing

Hello,

I have a requirement where we need to send hyperlink in sms as a single word.

example : https://www.google.com    is the link

I need to display it as click here

on clicking the word here, google search page will open.

Can anyone please help me in implementing this.

Thanks,

Taniya

 

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Marketing 8.4
Decision Management

Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 27 Jul 2021 8:29 EDT
Updated: 27 Jul 2021 12:10 EDT
Taniya Dutta (TaniyaD3)
TCS

TCS
AE

@TaniyaD3

I got explanation for this.

Pega Marketing application is using the SMPP protocol to delivering SMS messages. This protocol is not the same as HTTP Protocol which allows developer to include html tag in a text. As such, the requirement of including HTTP Hyperlink in SMS Messages can not be done because of the restrictions in SMPP protocol specification.

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Accepted Solution

Posted: 3 years ago
Updated: 3 years ago
Posted: 27 Jul 2021 8:29 EDT
Updated: 27 Jul 2021 12:10 EDT
Taniya Dutta (TaniyaD3)
TCS

TCS
AE

@TaniyaD3

I got explanation for this.

Pega Marketing application is using the SMPP protocol to delivering SMS messages. This protocol is not the same as HTTP Protocol which allows developer to include html tag in a text. As such, the requirement of including HTTP Hyperlink in SMS Messages can not be done because of the restrictions in SMPP protocol specification.

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