Building a Pega Client for Windows application
Hi Team,
Can any one explain on below mentioned requirement for Windows Application.
1. I have download PEGA client for Windows, can we trace PEGA client from designer Studio?
2. can we login while offline ? (network required while login).
3. can we display specific case types in portal which user wanted to work in offline(Let's say we have 5 case types and out of 5 user wanted to work only in one case type .
4. Is SDK setup required for Windows PEGA client?
5. Setting up the API for Windows
6. AS per PDN window.launchbox.object_name objects required for windows, how to setup this in windows, can you share document, if any.
7. when offline data will get sync up?.
CPFB
SG
Hi Akshay,
Yes, I have verified info from the Pega Client for Windows. But I did not find relevant answer to my question. If possible can you please provide answers to the questions for this post.
Pegasystems Inc.
IN
1. I have download PEGA client for Windows, can we trace PEGA client from designer Studio?
Yes, you can trace. On your System->Requestors landing page identify the correct operator and Remote trace.
2. can we login while offline ? (network required while login).
Your device needs to be connected to network when logging in for the first time. After that, device need not be connected to network.
3. can we display specific case types in portal which user wanted to work in offline(Let's say we have 5 case types and out of 5 user wanted to work only in one case type .
1. I have download PEGA client for Windows, can we trace PEGA client from designer Studio?
Yes, you can trace. On your System->Requestors landing page identify the correct operator and Remote trace.
2. can we login while offline ? (network required while login).
Your device needs to be connected to network when logging in for the first time. After that, device need not be connected to network.
3. can we display specific case types in portal which user wanted to work in offline(Let's say we have 5 case types and out of 5 user wanted to work only in one case type .
You have full control over the data page. D_pyUserWorkList is OOTB data page that is shown in CW portal, you can modify to only list offline work.
4. Is SDK setup required for Windows PEGA client?
No SDK required
5. Setting up the API for Windows
What do you mean by that?
6. AS per PDN
window.launchbox.object_name
objects required for windows, how to setup this in windows, can you share document, if any.
Can you provide more context? Which PDN document is that?
7. when offline data will get sync up?.
Data will get synced when device is connected to network.
CPFB
SG
Hi Raidv,
For point no 5 and 6, please check below link and kindly provide your inputs on this.
Pegasystems Inc.
IN
I get it now. You don't need to worry about launchbox APIs unless you are going to write Javascript that communicates with underlying native application. For instance, if you want to access device network status you'd use launchbox.Container.networkStatus API but there is seldom any use for such APIs as platform provides wrapper around these or they are built into the model.
CPFB
SG
Hi Raidv,
Thanks for the clarification, one more request, tried tracing from landing page but it is not getting traced. And after login I have disconnected the network and I am able create temporary but it is not getting sync after connecting to the network again.
Some where I have seen case can be created in offline as well.
Pegasystems Inc.
IN
Identifying correct requestor on System landing page is a bit cumbersome. You need to look for same operator of type APP.
As long as your case and access group are offline-enabled, cases should work in offline and get synced when connected to network. Can you post a screenshot. Try logging in again while network is connected.
CPFB
SG
Hi Raidv,
Offline enabled for Case type and Access group and case created in offline is not getting synced. No problem to work on the case in offline(case created before entering in to offline).
One more issue I am facing, if I change portal from the Access group, I am not able to login into PEGA client.
Pegasystems Inc.
IN
Failing sync request is the main problem here. Can you remote trace and post if there are any failures? To trace - go to System -> Operations -> Requestor management -> Filter with your Operator ID -> Remote trace the one with type APP.
Pegasystems Inc.
PL
One of the screenshots shows that datasync has failed. Please share client's logs and I would be able to further assist you. To see the logs use the "Debug" menu of Client for Windows.
Pegasystems Inc.
PL
Hi,
I think there is a problem in the Application configuration.
Is it configured to be used Offline? It is very likely that the same problem would occur in Android and iOS.
Please check out this link:
https://collaborate.pega.com/question/offline-mobility-portal-header-synched-syching-offline
It would also help if you could provide the full client logs. Those attached are truncated.
Thanks,
Juan