Question
Accenture
Accenture
PH
Accenture
Posted: Aug 22, 2022
Last activity: Aug 22, 2022
Last activity: 22 Aug 2022 22:02 EDT
Closed
Bot is getting stuck after some time (approximately 2-3hrs) Message: "Error creating window handle."
I'm using Pega in a RDA project that is continuously running. It opens and close the outlook application for it to move the email from "Inbox" folder to other folder. I'm using outlook connector for this process. However, Bot is getting stuck after some time (approximately 2-3hrs) Message: "Error creating window handle."
Posted: 2 years ago
PEGA
Pegasystems Inc.
US
@HannaMarieP7743 Why are you opening and closing Outlook? That should not be necessary.
Posted: 2 years ago
Accenture
Accenture
PH
@HannaMarieP7743 I'm using different mailboxes. So bot will choose the mailbox profile first before it process the email. Then, once done with the previous mailbox, it needs to close the outlook application to choose another mailbox to process.