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Question

 Lizette Concepcion (LizetteL)
Accenture, Inc
RPA Developer
Accenture, Inc
PH
LizetteL Member since 2017 21 posts
Accenture, Inc
Posted: May 25, 2023
Last activity: May 25, 2023
Posted: 25 May 2023 11:37 EDT
Last activity: 25 May 2023 12:24 EDT
Closed

Automation got terminated when the application opened in server

Hi, I have an automation that should open an application, when I run the automation in my local desktop, it runs successfully, however, when I run it in a server, upon opening the application, the automation got terminated immediately.

What might be the cause of this issue?

***Edited by Moderator Marije to add Capability tags***
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Posted: 1 year ago
Posted: 25 May 2023 12:24 EDT
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

@LizetteLThere might be an indication of the issue in the RuntimeLog. If you have not enabled them, enable the FilePublisher and set all categories to verbose. This might provide enough information to point you in the right direction. Without a log, I might examine any security software that you have running or configured on your Runtime machine that you may not have or may have configured differently on your development machine.

If you are able to capture a RuntimeLog, be sure to examine it for any data you do not wish to be made public before you attach it here.

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