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Question

 Sukhdev Pal (SukhdevP2374)
Sky

Sky
GB
SukhdevP2374 Member since 2022 7 posts
Sky
Posted: Jan 27, 2018
Last activity: Apr 8, 2018
Posted: 27 Jan 2018 9:26 EST
Last activity: 8 Apr 2018 2:30 EDT
Closed
Solved

Assignment error while running a case for Expense Report

Can anyone please tell me why Pega is displaying below error at assignment level for Expense Report case type?

I have been trying to find solution for this since long but doesn't seem to working out :(


Flow
pyCascadingGetApproval
Step
To WorkBasket?(ASSIGNMENT63)
Error
Unable to open assignee's Data-Admin-Operator-ID record [email protected].

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Low-Code App Development

Accepted Solution

Posted: 6 years ago
Posted: 28 Jan 2018 8:18 EST
Vikash Ranjan Karn (Vikash Karn)
Pegasystems Inc.
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Sukhdev,

Please follow the below steps and let us know if it works or not:

  1. Open the Work Group Instance say(default@TGB). (Navigation:  Designer Studio - Records - Organization - Work Group)
  2. Check the value for "Manager" field. It should be [email protected]  and error symbol may be shown against it.
  3. Change the "Manager" value accordingly say(admin@TGB for this scenario).

 

Regards,

Vikash

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Posted: 6 years ago
Posted: 8 Apr 2018 2:30 EDT
Sagar Arora (SagarA50)
Cigniti Technologies Ltd

Cigniti Technologies Ltd
AU

Hi Vikash,

I am getting the same issue. But there are multiple records in the 'Manager' column. How do I decide which one I need to update ?

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