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Question

 Archana Mandarapu (manda2)
Pegasystems Inc.
Principal Solutions Engineer
Pegasystems Inc.
IN
manda2 Member since 2014 1 post
Pegasystems Inc.
Posted: Jun 16, 2016
Last activity: Oct 21, 2016
Posted: 16 Jun 2016 3:04 EDT
Last activity: 21 Oct 2016 9:03 EDT
Closed
Solved

Agents in the application are often going to zombie state , post migration and even after running a bulk utility on the Work Objects.

Agents in the application are often going to zombie state , post migration and even after running a bulk utility on the Work Objects.

This is happening in Pega 7.1.4.

Any Workarounds / Hotfix available for this ?

Message was edited by: Lochan to add Category

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Updates
System Administration
Support Case Created

Accepted Solution

Posted: 8 years ago
Posted: 15 Sep 2016 7:46 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

As the issue was not reproduced, the SR investigation could not progress further. Please let us know if the issue reoccurs!

Hope to see you around the Community!
Lochan  |  Community Moderator  |  Pegasystems Inc.

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Posted: 8 years ago
Posted: 5 Jul 2016 1:12 EDT
Archana Mandarapu (manda2)
Pegasystems Inc.
Principal Solutions Engineer
Pegasystems Inc.
IN

one of the GCS Team Member have contacted me on this for some information and I have provided the same.

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Posted: 8 years ago
Posted: 13 Jul 2016 7:42 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello All,

This is now being worked through SR-A77261

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

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Accepted Solution

Posted: 8 years ago
Posted: 15 Sep 2016 7:46 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

As the issue was not reproduced, the SR investigation could not progress further. Please let us know if the issue reoccurs!

Hope to see you around the Community!
Lochan  |  Community Moderator  |  Pegasystems Inc.

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