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Question

 James Courtney-Thomas (JamesCT.)
Lloyds Banking Group
Lead Systems Architect
Lloyds Banking Group
GB
JamesCT. Member since 2012 4 posts
Lloyds Banking Group
Posted: Jan 11, 2017
Last activity: Feb 24, 2017
Posted: 11 Jan 2017 6:18 EST
Last activity: 24 Feb 2017 9:28 EST
Closed
Solved

AES Node Description in Enterprise Health

We've recently implemented AES in our development environment. When looking at the Health tab under 'Enterprise Health' I would like to have the 'Node' column showing the node short description. This appears to work on the 'Summary' tab but not on the 'Health' tab.

The 'Health' tab shows two variants rather than the short description, which appear to match the instances of Pega-AES-Data-Indicator node description, this will either show the hex value or a contatenation of the Server Name, System Name and Start Date.

***Updated by Moderator: Marissa to add SR details to post***

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Installation and Deployment
Support Case Created

Posted: 8 years ago
Posted: 11 Jan 2017 9:04 EST
Jim Kelly (JimKelly_GCS)
PEGA
Senior Manager of Technical Support Engineering
Pegasystems Inc.
US

Hi James,

I think I understand what you are saying - can you send along a screen shot of the monitored node system node page as well as screen shots of the details you are describing.

Thanks,

jim

 

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Posted: 8 years ago
Posted: 11 Jan 2017 9:51 EST
James Courtney-Thomas (JamesCT.)
Lloyds Banking Group
Lead Systems Architect
Lloyds Banking Group
GB

Hi Jim, thanks for coming back to me, here are the screenshots requested. I've also noticed that after a period of time the Summary tab also starts to show the hex/system name rather than the short description. Going into the instances and resaving them (without any changes) seems to resolve this for the Summary tab.

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Posted: 8 years ago
Updated: 8 years ago
Posted: 11 Jan 2017 12:20 EST
Updated: 11 Jan 2017 12:19 EST
Jim Kelly (JimKelly_GCS)
PEGA
Senior Manager of Technical Support Engineering
Pegasystems Inc.
US

Hi James,

I forgot to ask the version is it AES 7.2?

Also the short description on the node is not necessarily the thing displayed.

It is the pyLabel at the top of the node definition. (as defined in the monitoed node

see my attached word doc.

 

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Posted: 8 years ago
Posted: 11 Jan 2017 12:34 EST
James Courtney-Thomas (JamesCT.)
Lloyds Banking Group
Lead Systems Architect
Lloyds Banking Group
GB

Hi Jim, I can confirm that we're on AES 7.2. We have been changing both the short description and pyLabel. If you leave one of these instances open in the rule form and wait 10 minutes or so and then refresh, you will see that any manual changes that have been made will get set back to the initial values. I'm not sure what it is that's recreating these instances though. Any ideas?

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Accepted Solution

Posted: 8 years ago
Posted: 12 Jan 2017 10:04 EST
James Courtney-Thomas (JamesCT.)
Lloyds Banking Group
Lead Systems Architect
Lloyds Banking Group
GB

UPDATE: 

This issue appears to have been fixed by applying HFIX-27458

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Posted: 8 years ago
Posted: 13 Jan 2017 11:26 EST
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US

Hi JamesCT,

Thank you for sharing that update with us here! Do you mind also sharing the SR # that you raised in order to retrieve the hotfix?

Thanks in advance,

Marissa

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