Question
TATA CONSULTANCY SERVICES
US
Last activity: 21 Jul 2019 3:20 EDT
ADM is Unreachable
How to resolve this issue i am seeing this in my logs and not sure why it is showing up lot if times, Can someone pls help in resolving it. Below is how it shows up in logs
2019-06-04 05:33:32,932 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:34:02,958 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:34:32,980 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:35:03,005 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:35:33,047 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:36:03,069 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:36:33,133 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:37:03,154 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:37:33,186 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
How to resolve this issue i am seeing this in my logs and not sure why it is showing up lot if times, Can someone pls help in resolving it. Below is how it shows up in logs
2019-06-04 05:33:32,932 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:34:02,958 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:34:32,980 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:35:03,005 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:35:33,047 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:36:03,069 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:36:33,133 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:37:03,154 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:37:33,186 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:38:03,218 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:38:33,252 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:39:03,293 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:39:33,340 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:40:03,387 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
2019-06-04 05:40:33,419 [Access group: [null]] [ STANDARD] [ ] [ PegaRULES:07.10] ( adm.service.ADMService) ERROR - ADM is unreachable
***Edited by Moderator: Lochan to update platform capability tags***
Pegasystems Inc.
FR
Hello,
It will be difficult to find the root cause without the cluster logs at least. Can you check your cluster logs to understand why ADM isn't on cluster anymore?
Decision Consultant Solutions
GB
Go to Decision services landing page and see if any node is in UNREACHABLE state out of the nodes listed under ADM.
If any is there, note that NODE ID and checking the logs of that node might give us a clue for the issue.
Pegasystems Inc.
IN
Hi Sandeep,
How many nodes are present in cluster.If you are using pega 8.1 and one node then add below JVM argument in server and restart server.
-DNodeType=Universal
Thanks,
Abhinav