Add WorkParty On Assignment
Have a scenario where I need to assign a workitem to a user based on the availability and urgencies.
Hence, using ToLeveledGroup for routing.
I need to add the user whom the work item is assigned as a workparty.
How do I achieve this ?
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Regards,
Nisarg Kothari
Carelon Global Solutions India LLP
IN
1. First of all, define the workparty in the pycasemanagementdefault rule, for eg., say workparty1.
2. During runtime, the "ToLeveledGroup " activity will be getting the user based on the availability and skills in Param.AssignTo.
3. For your purpose, you can save as the "ToLeveledGroup " activity and add the following property-set step in the last:
pyWorkParty("workparty1).pyWorkPartyURI ===== param.AssignTo
4. As an alternative to step 3, you can also write an activity and call the "ToLeveledGroup " from this activity to save the param.AssignTo value and you can do the property-set there itself.