i got the same error but clearing browser cache helped me to access successfully. 

Worth trying once. If does not work then try different browser as well. 

I got same error. Do you manage to resolve this issue?

I am also getting the same error. Please let us know if you manage to resolve the issue.

I am also getting the same issue. clearing cache, as well as a different browser, did not help

Hello All,

Looks like it's an issue with Pega Academy reported the problem with them .

Thanks,

Arun

Hi,

It's working now, please try once and let us know.

Hi there, still erroríng out for me. Has anyone been able to get in and stay in?

Hi, I have the same issue. Accessing the course from IE, Chrome doesn't work. Clearing cache didn't help as well. Is there actually any maintenance window happening? 

I'm also having the same issue, from Chrome and Mozzila either. Clearing browser cache did not help.

I tried clearing cache and also opened in a new browser but still getting the error. Please help :(

I'm also having the same issue in IE, Chrome, Firefox. Clearing browser cache did not help too.

I'm also having the same issue. SSO error...however my wife can get into her access her training without issue.  I've cleared cache and it hasn't helped. Maybe the server we are routed to is down?

I have the same issue - not able to access any courses.

I have the same issue. I tried clearing the browser cache, however still unable to access any course.

Trying at 9:27PM EST.  Same issue.  

Here is the solution that worked for me -

Browser - Chrome.

Start chrome in private or incognito mode and go ahead with login.

Edit : It was not working. I could access dashboard, but when I got same error when accessing course,

Hi,

i am facing the same issue. ive tried clearing cache and across different browsers its not working. Please let know as to what can be done next.

Issue still persists. Tried on different browsers and cleared cache too, still no escape from the issue.
PEGA team please help.

Pega cloud support team is looking into the issue with the Pega Academy servers .

Once they resolve the issue will notify all .

Thanks,

Arun

Hi, is this issue resolved...? I am facing this error please help... 

Hi,

I am experiencing the same SSO error as mentioned by others in the forum. I unable to launch any of the courses. I've tried clearing all browsing data including cache, tried using different browsers and even tried using different devices (I've logged out each time i switched the device). Can someone please provide a solution to this problem.

Hi Team,

I also have been facing the same issue . I have tried in IE,Chrome and Safari. yet i could not access it. "SSO timestamp is older than 300 seconds" is the message and getting, also tried logging in.But couldnt access.

This seem to be a global issue and most of us are facing it since Saturday. My trainings were going fine till Friday but then started getting 'SSO timestamp is older than 300 seconds' issue. I hope support team is working on this. Else how it can be reported to them?

Still now we are facing this issue ..is someone looking into this...?

Same here. 

Hi,

Any body in PEGA support team is looking into this issue. Not able to access courses in PDN.getting the same error.

Looks like it is intermittent issue, I don't see this error. Having said, this issue being looked at with urgency

Regards

Shri

Hello All,

Thank you for reporting this. This issue is reported to the internal teams and is currently under investigation. We should know more soon. We will keep you posted. We request your patience.

Thank you,

Guys now it is working fine . Please check

Hi guys,

Now i am getting this error when i click on  COURSES tab "PRGateway Exception: error response from PRPC ".

please help..................

Hello,

The issue is fixed. Please let us know in case you're still unable to access the Pega Academy courses.

Regards,

 'SSO timestamp is older than 300 seconds' issue again started while accessing the online training. Support team can you please have a look and resolve the issue at the earliest.

Again the SSO error has erupted.

same issue here :(