Question
Sunlife Financial Inc
CA
Last activity: 3 Jul 2018 9:44 EDT
Access issue while accessing the training courses on the pdn site
Hi Team,
I am getting an error "SSO timestamp is older than 300 seconds" while i am trying to access the online course material for CSSA course for which i have already enrolled. Also when i try to login, i am getting error.Request you to help me with the same.
Thanks and Regards,
Mayur
***Moderator Edit: Vidyaranjan | Moved from PSC to Academy***
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Atos
NL
Also have the same problem. Clearing the cache and/or using a different browser don't fix the problem.
Pegasystems Inc.
US
Same issue today
Valcon B.V.
NL
Same issue today
CGI
NL
This issue is really frustrating, I have lost the whole day just without a training.
Infosys
BE
Yup; experiencing the same problem as others whole day today.
Accenture
US
Facing the same issue, cannot enter to any course (cleared cache, tried different browsers, different computers)
Pegasystems Inc.
US
Hello,
The issue is fixed. Please let us know in case you're still unable to access the Pega Academy courses.
Thanks
Labb Consulting
GB
This did work but seems to have gone again today :( . the problem for me is I have been given a certain amount of time to complete my online course then I am on a training course. I am currently behind because I lost a day when it went down last week and now it's down again.
Infosys
IN
Hi All,
I am facing the same error when I try to access the learning courses. Is the support team looking into it?
Pegasystems Inc.
IN
Hello!
Thank you for reporting this issue. Our internal team has communicated to us that this is now resolved. Please let us know if this issue still persists.
As a precaution, please clear your broswer cache before re-trying!
Regards,
Inovar
SA
Still issue is there . I am getting the below error now .
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Infosys
IN
Hi,
The same problem is happening again today. This re-occurring issue now.
Wells Fargo Bank
US
SSO timestamp is older than 300 seconds
Pegasystems Inc.
IN
Thank you for reporting this. We are currently investigating the issue.
We regret the inconvience caused.
Ibpm
UA
Hi I have the same issue - SSO timestamp is older than 300 seconds
Pegasystems Inc.
IN
Hello!
I encountered it too and created an internal ticket. It is currently under investigation.
Regards,
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Mahesh Kharde Ankuj Jhalani Sandeep Gandhi Miripelly
ASB
NZ
Hi Lochana
What is the status of this issue. We have a few people experiencing this with https://academy.pega.com/library/71/introduction-to-client-lifecycle-management and https://academy.pega.com/library/72/introduction-to-know-your-customer-72.
ASB
NZ
Just to clarify ... they are experiencing "Access Denied".
Pegasystems Inc.
IN
Hi Shirley,
The one I'd reported on was fixed. This must be new. I am not facing the issue you describe, I am able to launch both the courses.
Regards,
Amex
IN
I am unable to access any training under my training or even subscribe to a new course. I get below error when I launch the course.
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