Slowness During Rule Checkout/Check-In – Request for Guidance
Hi,
We are experiencing slowness while performing checkout/check-in operations on any rule. Below is the error we are encountering.
Hi,
We are experiencing slowness while performing checkout/check-in operations on any rule. Below is the error we are encountering.
com.pega.dsm.dnode.impl.dataset.stream.StreamSaveOperation*domain|IP*[email protected]*Rule-Obj-Activity:pzTransformAndRun*@BASECLASS PZQUEUEPROCESSRULEFORGUARDRAILS #20200116T232719.207 GMT Step: 1 Circum: 0*0*false*NA**NA*NA*Rule-Obj-Activity*RH_1*Rule-Obj-Activity*RH_1*Commit;RULE-OBJ-ACTIVITY @BASECLASS WBDELETE #20191002T150808.407 GMT Step: 8 Circum: 0;doActivity Rule-Obj-Activity:WBDelete;Call @baseclass.WBDelete;RULE-OBJ-ACTIVITY RULE- WBDELETE #20180713T131642.462 GMT Step: 1 Circum: 0;20 additional frames in stack;*InstanceLockedKey=[removed];CalledBy=[removed];InsKey=RULE-OBJ-ACTIVITY x-x-x-x EMAILNOTIFICATIONFOROPERATORS #20251105T090507.034 GMT;deleteStatus=[removed];SkipPreCheckIn=[removed];HideOutput=[removed];memo=[removed];ReturnValue=[removed];UpdateDateTime=[removed];InMemo=[removed];InsKeyHandle=[removed];*[MSG][Failed to save messages to stream: PYFTSINCREMENTALINDEXER with class: System-Message-QueueProcessor][STACK][java.lang.InterruptedException<CR> at java.base/java.util.concurrent.CompletableFuture.reportGet(CompletableFuture.java:385)<CR> at java.base/java.util.concurrent.CompletableFuture.get(CompletableFuture.java:2005)<CR> at com.pega.dsm.dnode.impl.dataset.stream.StreamSaveOperation.saveSync(StreamSaveOperation.java:190)<CR> at com.pega.dsm.dnode.impl.dataset.stream.StreamSaveOperation.save(StreamSaveOperation.java:120)<CR> at
We had recently updated the external Kafka infrastructure setup, but we have reverted the changes. Could you please advise if any specific actions are required to restore normal performance?
We are currently on Pega version 8.8.5 and have already performed reindexing.
Thank you for your support.