Question
Jpmorgan Chase
Jpmorgan Chase
US
Jpmorgan Chase
Posted: Mar 7, 2025
Last activity: Apr 7, 2025
Last activity: 7 Apr 2025 9:52 EDT
Solved
Issue with User Profile on Pega support portal
I as a Support Administrator added the "General support access" role for Molly O Ryan(new user profile). Molly is not able to view any tickets. Need help to identify the issue.
Accepted Solution
Posted: 7 months ago
Updated: 6 months ago
Updated: 7 Apr 2025 9:43 EDT
MOD
Pegasystems Inc.
GB
I did a quick search and am unable to find any user by that name on the MSP User list for JPM.
As per the MSP FAQ, please can you use the correct Contact Us form in order to log this issue directly with the MSP team?
The MSP team will be able to help you further.
Posted: 6 months ago
Jpmorgan Chase
Jpmorgan Chase
US
@MarijeSchillern - submitted issue via the "Contact Us" link provided