In place update from Pega 8.8 to Pega 24.2
I executed update.sh and it has been running for a long time without any errors or updates to the log file. How long should this take?
Here's the end of the log file.
I executed update.sh and it has been running for a long time without any errors or updates to the log file. How long should this take?
Here's the end of the log file.
INFO AbstractFastCodeLoader - FORCED Loading woden-impl-commons-1.0M9.jar ... INFO AbstractFastCodeLoader - FORCED Loading woden-impl-dom-1.0M9.jar ... INFO AbstractFastCodeLoader - FORCED Loading woodstox-core-6.6.1.jar ... INFO AbstractFastCodeLoader - FORCED Loading wss4j-bindings-2.0.4.jar ... INFO AbstractFastCodeLoader - FORCED Loading wss4j-policy-2.0.4.jar ... INFO AbstractFastCodeLoader - FORCED Loading wss4j-ws-security-common-2.0.4.jar ... INFO AbstractFastCodeLoader - FORCED Loading wss4j-ws-security-dom-2.0.4.jar ... INFO AbstractFastCodeLoader - FORCED Loading wss4j-ws-security-policy-stax-2.0.4.jar ... INFO AbstractFastCodeLoader - FORCED Loading wss4j-ws-security-stax-2.0.4.jar ... INFO AbstractFastCodeLoader - FORCED Loading wstx-asl-3.2.4.jar ... INFO AbstractFastCodeLoader - FORCED Loading xalan-interpretive-8.0.0.jar ... INFO AbstractFastCodeLoader - FORCED Loading xalan-serializer-8.0.0.jar ... INFO AbstractFastCodeLoader - FORCED Loading xgboost-predictor-0.3.15.jar ... INFO AbstractFastCodeLoader - FORCED Loading xml-apis-1.4.01.jar ... INFO AbstractFastCodeLoader - FORCED Loading xml-resolver-1.2.jar ... INFO AbstractFastCodeLoader - FORCED Loading xmlbeans-5.2.0.jar ... INFO AbstractFastCodeLoader - FORCED Loading xmlgraphics-commons-2.6.jar ... INFO AbstractFastCodeLoader - FORCED Loading xmlsec-2.2.6.jar ... INFO AbstractFastCodeLoader - FORCED Loading xmltooling-1.4.5.jar ... INFO AbstractFastCodeLoader - FORCED Loading xmpbox-2.0.31.jar ... INFO AbstractFastCodeLoader - FORCED Loading xmpcore-6.1.11.jar ... INFO AbstractFastCodeLoader - FORCED Loading xsom-20081112.jar ... INFO AbstractFastCodeLoader - FORCED Loading xz-1.9.jar ... INFO AbstractFastCodeLoader - FORCED Loading zero-allocation-hashing-0.8.jar ... INFO AbstractFastCodeLoader - FORCED Loading zip4j-2.11.5.jar ... INFO AbstractFastCodeLoader - FORCED Loading zookeeper-3.9.2.jar ... INFO AbstractFastCodeLoader - FORCED Loading zookeeper-jute-3.9.2.jar ... INFO AbstractFastCodeLoader - FORCED Loading zstd-jni-1.5.5-10.jar ... INFO AbstractFastCodeLoader - FORCED Loading zt-exec-1.7.jar ... INFO AbstractFastCodeLoader - FORCED Loading zt-process-killer-1.11.jar ...
Accepted Solution
Health Alliance Plan
US
@SairohithThe update process was hung but after opening a ticket with Pega Support I found the problem was with my ojdbc8 driver. After downloading the latest release the update process completed without any errors.
HCA Healthcare
US
@JohnP695 Upgrading Pega from version 8.8 to 24.2 is a major process that can take several hours, depending on your system’s hardware, database size, and any customizations. If your update.sh script has been running for a long time without new log updates, first check if your server is still actively using CPU and disk resources, which would indicate ongoing progress. Also, review the entire log file for any hidden errors or issues that might not be immediately visible. Ensure that your database is accessible and performing well, as connectivity problems can slow down the update. If after several hours there’s still no progress, you might need to safely stop the script, make sure you have recent backups, and then try running the update again. Verify that all prerequisites for Pega 24.2 are met and consult Pega’s official upgrade documentation to ensure you haven’t missed any steps. If the problem continues, it’s best to contact Pega Support for assistance. Always perform upgrades during low-traffic periods and keep thorough backups to prevent data loss and minimize disruptions.
Accepted Solution
Health Alliance Plan
US
@SairohithThe update process was hung but after opening a ticket with Pega Support I found the problem was with my ojdbc8 driver. After downloading the latest release the update process completed without any errors.