Question
Accenture
Accenture
SK
Accenture
Posted: 6 days 1 hour ago
Last activity: 5 days 22 hours ago
Last activity: 26 Nov 2024 12:47 EST
SLA 'Only calculate using business days' setting
When SLA is using property as a Goal/Deadline the checkbox 'Only calculate using business days' is disabled. The business requirement is to display number of business days through sla but it is not possible now. Is there an enhancement in PEGA Product in newer versions planned for this? (we are currently using 8.8.5)
Thanks for any response
***Edited by Moderator Marissa to add Capability tags***
To see attachments, please log in.
Posted: 5 days ago
PEGA
Pegasystems Inc.
CA
The expectation is to calculate the property forGoal and Deadline based on your requirements (with/without Business days).
@(Pega-RULES:BusinessCalendar).addDays({theDate}, {days}, businessdays_flag, {calendarName})
businessdays_flag - If true, to calculate based on Business days